Designed for Municipalities

Answer citizens 10x faster - with the resources you already have.

Civic Forge generates citizen responses, web pages, and video scripts from your official documents - compliant, verifiable, ready to publish.

The problem you face every day

Your municipal team is overwhelmed by repetitive requests. Technical bylaws generate a constant stream of citizen questions.

Request overload

Staff explain the same procedures over and over, consult multiple documents, and try to simplify dense regulatory language.

The constant dilemma

Too technical: citizens don't understand. Too simplified: the information becomes inaccurate, creating legal risks.

The solution

What if you could solve both problems at once? Clarity and compliance, together.

CivicForge is not a chatbot.

It's your content forge. We equip your team to communicate better, faster, and without errors. Humans stay in control.

Citizen responses

Emails, phone scripts, official letters - always compliant with your source documents.

Video scripts

Sourced, verified scripts ready for production.

Web pages & FAQ

Always up to date with your official documents.

Social media

Simplified but accurate publications for every platform.

Public notices

Consistent with the regulatory framework.

Citizen chatbot (Optional)

A module you activate when you're ready - not the starting point.

How It Works

A simple 4-step process.

1
1

Your documents enter the forge

Bylaws, procedures, forms. The platform indexes and structures them automatically.

2
2

Your team forges content

The inspector drafts a response in 2 minutes. The comms manager generates a video script.

3
3

Automatic cross-verification

Every piece of content is checked against your source documents. A second AI model validates compliance.

4
4

Multi-channel publication

Validated content goes to the right channel: website, email, video, social media.

What topic is causing the most repetitive calls right now? That's where we start.

The two CivicForge guarantees

Document compliance

"Is this accurate?"

Every piece of content is anchored in your official documents. No invention. The AI cites its sources.

Citizen clarity

"Is this understandable?"

Technical jargon is detected and simplified. Reading level is verified and adapted for your audience.

Why CivicForge?

... Microsoft Copilot?

Copilot is generic and doesn't know your bylaws. CivicForge is specialized, anchored in YOUR documents.

... a citizen chatbot?

A chatbot exposes citizens to hallucinations. We equip your team first. Humans stay in control.

... doing nothing?

Repetitive questions cost time. Inaccurate information is a legal risk. The status quo has a hidden cost.

Canada d'un océan à l'autre

Hosted at home 🇨🇦

Your data stays here, coast to coast. Full compliance with Bill 25 (Quebec privacy law). Your municipal documents and citizen data never leave the country.

Who's behind CivicForge

"I'm not an AI solutions salesman. I'm a coach who helps you master these tools so YOU become autonomous."
Eric Cappannelli
Former CTO, Educator, Communications Expert

Two phases to start at your own pace

Foundation Phase

Intensive coaching mode

We learn together. Knowledge base built. Team trained. First content produced.

  • Structured knowledge base
  • Complete training (4h)
  • Dedicated support for 30 days
  • 2 video scripts included

Acceleration Phase

Strategic automation

We automate what makes sense. Custom AI agents. Citizen chatbot if desired.

Ready to forge better communications?

What topic is causing the most repetitive calls right now? That's where we start.

hello@civic-forge.io